Our policy guarantees all our customers a redundant high-capacity, stable and reliable power supply, with easy scalable expansion in the future. A minimum of 1Kw per square metre secure power is available, with power isolated between customer and maintained indefinitely, plus on-site generation which can deal with both customer and plant load whilst recharging the UPS.

Our facilities are built to an N+1 standard; put simply, this means that if two generators are required to provide non-stop power, then therell be three installed.

The critical services on all of our services are monitored redundantly: once by the servers themselves, and once by an external monitoring system. If a service fails, the server is aware of it within 120 seconds and automatically informs our technicians as well as attempting to restart the service itself. This double tiered system provides our customers with maximum service uptime and reliability.

Very Early Smoke Detection Apparatus (VESDA) is installed throughout our facilities. These highly sensitive aspirating smoke detectors are linked to the Building Management system which is monitored continually from a network operations centre, provide very early detection to help avoid fire, loss and business disruption. This is coupled with a gas based fire retardant that is environmentally friendly, to put out fires instantly, without damaging equipment.

To ensure optimum performance, all data floors are maintained at a constant 21C 2C and relative humidity is kept at 50% 10%. Both are continually monitored via the BMS.

Our facilities use a computerised building management system that monitors and remotely operates sensors covering electrical, mechanical, fire detection and leak detection systems.

We are constantly expanding our network and providing extra capacity, this is vitally important to ensure we offer you the best service possible.

Having a connection to a single backbone means that you are relying on this backbone for all of your transit. They will be taking your traffic to it's destination, or the nearest NAP (Network Access Point). The problem lies in the fact that they can only be as reliable as the telephone companies they use, the equipment they use, or, just as important, how knowledgeable their staff are. Network outages occur all the time, for varying reasons; there will never be a time when they don't occur.

Because of the proven unreliability of the NAPs and the backbone, we utilize connections to multiple backbone providers. At this time, our network currently consists of multiple OC3 lines (155 MBPS each) connected to private POPs (Points Of Presence). These POPs, in turn, connect directly to over 15 major internet backbones. This allows us to easily reach remote networks even in the case that a NAP may be unhealthy, or when a specific backbone connection is down. It also allows us to make intelligent routing decisions without being limited by the number of routes at our disposal.